Home from Hospital

Home from Hospital is a FREE service helping patients make a seamless transition from hospital to home by providing a variety of help and support, as well as giving reassurance and building confidence. The service is available for patients living in North Yorkshire or the East Riding of Yorkshire.

North Yorkshire covering Scarborough, Whitby, Ryedale, Hambleton and Richmondshire.

North Yorkshire covering Harrogate, Selby and Craven(Delivered by Carers Resource) Make a referral here

East Riding of Yorkshire covering the whole of the area including Bridlington, Beverley, Driffield.

Who is the service for?

Adults aged 18+
Have had an admission to hospital
Have had a day case procedure
Have been seen in the A&E department

What the service provides

Essential shopping
Prescription collection
Telephone/home visit support
Liaising with Health and Social Care professionals
Helping to set up services and support for the future
Providing emotional support for family and friends that are caring for a person that has been recently discharged from hospital

What the service does not provide

Personal care (washing, dressing, toileting, TED stockings)
Domestic Chores
Administration of medicine
Medical care
Respite care
Long Term Support

Feedback on the Service

Professional

“The service is heavily relied on by our therapy team in A&E and is often our safety netting and reassurance for our patients to give them the confidence to feel they are going home with some support/check in”
Client

“I would give STAFF ten stars - she was amazing and so efficient! The whole service is excellent”
Professional

“The Home from Hospital team have been amazing. They provide a vital service, enabling patients to go home with confidence and are reassured that they have support in the community. More importantly they are friendly, respectful and caring about what they do’”

Case Study

Here is a real-life story of a client we’ve supported. The imaged used is a stock image.

Client is male, 58 years old. He came home from work, felt unwell and went to bed. His wife checked on him and found him unresponsive. She called an ambulance. Client had a scan which showed he had a stroke. He has weakness on one side of his body; his speech has been affected as well as his leg and arm. Clients’ admission was on a Friday and discharge on a Monday. Client was not seen by Occupational Therapist or a Speech and Language Therapist.

Home from Hospital team visited the home. Client had been sleeping downstairs on the sofa as he could not manage the stairs. He took a drink and the HFH team noticed he was coughing after this. They asked if this was new and the client said yes. The client can not access the bath or shower. Client said he felt as he had just been left to fend for himself.

HFH team referred client to North Yorkshire Council for a second banister rail and bathing assessment. He was referred to the GP for an urgent Speech and Language Therapy assessment and for physiotherapy. Client was also signposted to Stroke Association and a Community Care charity.

Now, the Occupational Therapist has assessed the client and fitted another banister rail and fitted a shower chair. The Speech and Language Therapy team went to assess the client and put him on thickened fluids. The client also joined the Community Care charity regarding social activities. The client now has increased confidence to manage at home, is less socially isolated and is better informed about available services and support.