This information video was created in partnership with our Trust and York St John University. The video is a short introduction to what to expect when visiting the emergency department, particularly for people who may feel overwhelmed or anxious when visiting.
The video features actors portraying staff, patients, and patients’ carers whilst waiting in the emergency department waiting room. The video shows some of what you can expect while waiting, including the initial interactions with staff you may have, what sounds you may hear, and different things you can do to feel better and comfort yourself while waiting.
The video was created with a focus on the needs of those with neurodivergent traits, communication needs, or heightened sensory sensitivity, including those with Alzheimer’s, Dementia, or learning disabilities. If you have any questions, please contact yhs-tr.patientedi@nhs.net.
Watch the Video Here